Support
Find answers to common questions or reach out to our team.
Frequently Asked Questions
What is Field Day?
Field Day is a mobile app for parents in Fairfield County, CT that helps you discover local events for kids — storytime at the library, outdoor festivals, arts & crafts workshops, and more. We curate events weekly so you always have fresh ideas for family outings.
Is Field Day free?
Field Day offers a free tier with access to basic event listings. For full access — including the map view, smart filters, chaos scores, and social features — we offer a subscription at $6.99/month or $59.99/year.
How do I create an account?
Download Field Day from the App Store, open the app, and tap "Sign in with Apple." That's it — no passwords to remember. Your Apple ID handles authentication securely.
What is the Chaos Score?
The Chaos Score (1-10) gives you a heads-up on how hectic an event might be. A quiet storytime might be a 2, while a packed Touch-a-Truck festival could be an 8. It factors in crowd size, noise level, and general energy so you can pick events that match your family's vibe.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings → [Your Name] → Subscriptions on your iPhone, find Field Day, and tap "Cancel Subscription." You'll continue to have access until the end of your current billing period.
What areas does Field Day cover?
Right now, Field Day focuses exclusively on Fairfield County, CT — including towns like Westport, Norwalk, Stamford, Darien, New Canaan, Greenwich, Ridgefield, and more. We're exploring expansion to other areas based on demand.
How do I report a problem with an event listing?
If you notice incorrect information for an event — wrong time, location, or details — please tap the "Report" button on the event detail page or email us at support@fielddayapp.com. We review reports within 24 hours.
Can I suggest an event?
Yes! We love hearing about events we might have missed. Email us at support@fielddayapp.com with the event name, date, location, and a link if available. We'll review and add it if it fits our coverage area.
How do I delete my account?
To delete your account and all associated data, email support@fielddayapp.com from the email address linked to your account. We will process your request within 5 business days.